Just getting started with Eufy camera and hitting a wall with the Eufy QR code not working issue? That's a frequent occurrence! Typically, this problem is experienced during the setup phase, but it's quite easy to fix after some troubleshooting.

The causes and remedies are elaborated on below.

The Most Frequent Factors Why Eufy QR Code Doesn't Work

1. Screen Brightness Too Low

Your mobile's display might be set at a low brightness level, which can cause the camera to misread the QR code. Increase the brightness to the maximum level before scanning.

2. Phone Screen Glare or Reflections

Sun or indoor light reflections might be blocking the QR code. Move to a darker area and also try slightly turning your phone.

3. Wrong Distance Between Camera and Phone

Position your phone roughly 6-8 inches from the camera lens. If it is too near or too far away, it may not get scanned correctly.

4. Camera Lens Is Dirty or Blocked

The camera lens could be the deciding factor for not scanning the QR code if dirt or prints are blocking it. With a clean soft cloth, rub the lens gently.

5. Old App or Camera Software

One reason that the Eufy QR code is not working can be that the app version is old. So, be sure that you are signed in with your account on the Eufy app and then refresh the app to the latest version.

More Complex Solutions to Attempt

  • Turn off and then restart your phone and the Eufy camera
  • Put your phone in portrait orientation
  • Check that your Wi-Fi is set to 2.4GHz (not 5GHz)
  • If there is any, do the Eufy firmware update using the app
  • Restore the camera to factory settings and then create a new QR code

Conclusion

The Eufy QR code not working problem is often attributed to inadequate lighting, wrong distance, or not having the latest software updates. Changing the screen brightness, verifying that Eufy log in is stable, and performing Eufy firmware update are the usual steps most users take to install their cameras. Make sure to apply the above methods to keep your Eufy camera working without any issues.