When you share your home with a dog, cat, or even a curious rabbit, cleaning choices matter. Strong smells, wet floors, and noisy gear can stress pets out fast. The good news is you can hire help without putting your furry roommate at risk. The key is knowing what to ask before anyone shows up with a mop and a bucket. In this blog, you’ll learn how to spot a janitorial service Surrey that works gently, uses safer products, and respects your pet’s routine—so your home feels fresh, and your pet feels secure.

Start with a Janitorial Service Surrey That Understands Pets

A pet-safe cleaner isn’t just “good with animals.” They plan around them. Ask if the team has worked in homes with pets and what they do when an animal is nervous. A pro will explain steps like using low-noise tools, keeping doors closed, and storing bottles out of reach. They should also understand that pets lick paws and floors, so residue matters. Ask if they use microfiber cloths and a HEPA vacuum to pick up fur without blowing it around. That can help pets with allergies. If someone brushes off your questions, that’s a red flag. You want a service that treats your pet like part of the household, not an obstacle.

Ask About Their Product Choices (And Read Labels)

Products are where most problems start. Many common cleaners have strong scents or harsh chemicals that can bother sensitive noses and lungs. Ask for a list of products they use and what they use for tough spots like grease or soap scum. If they can’t name them, move on.

Look for signs of safer options:

• Fragrance-free or light-scent products

• No chlorine bleach for routine jobs

• Clear dilution instructions on labels

Also, ask how they store supplies during the visit. A bottle left on the floor is an accident waiting to happen. Finally, check if they rinse surfaces that pets may lick, like floors near water bowls.

Check Their Training and Pet-Safe Routine

Training is what turns “nice intentions” into safe habits. Ask how new staff learn the home routine and how they prevent cross-contact between rooms. For example, a cleaner should not use the same cloth near a litter area and then on kitchen counters. That’s a hygiene issue for both humans and pets.

If you’re comparing options, ask if they offer a home cleaning service Surrey plan that includes clear room-by-room steps. A simple written checklist often means fewer surprises. It also helps you explain rules like “no sprays near the bird cage.”

Look for Clear Communication and Flexibility

Good cleaning is a team effort. Before booking, tell them if your pet hides, guards toys, or dashes for the door. A careful crew will plan the order of rooms and keep exits closed. For a rescue dog, soft knocks and slow vacuum starts can make a big difference.

Confirm What’s Included, So Nothing Gets Missed

A pet-safe visit should be consistent. Ask what “standard” includes and what costs extra. Then match that to your home. If your dog sheds a lot, do they clean baseboards and under furniture? If you have a cat, do they control litter dust?

When you book a janitorial service Surrey, request a short scope list in writing. It should name the main areas, the products used, and any “no-go” zones like the feeding station. A written plan keeps everyone on the same page.

Checklist:

• Floors: type, finish, drying plan

• Pet areas: beds, crates, mats

• Entry points: doors, gates, escape risks

Plan Around Your Pet’s Needs and Stress Triggers

Timing can make or break the experience. Some pets are calmer after a walk or meal, while others get jumpy during nap time. Think about what sets your pet off: loud vacuums, strangers, or even the sound of keys. Then schedule around it.

If you use a home cleaning service Surrey provider, ask whether they can keep the same crew each visit. Familiar faces often mean less stress. You can also prepare by offering a puzzle toy, moving a skittish cat to a quiet room, or taking your dog outside for the first 10 minutes. Because pets read your mood, staying relaxed helps too.

Do a Small Trial and Watch the Details

Before you commit to a long contract, try a smaller job first. A trial visit shows how the team moves through your space and how they react when a pet appears. Pay attention to the little things: do they close gates, wipe up drips, and ask before moving pet bowls?

During the trial, watch for:

• Calm movements instead of rushing

• Tools placed where pets can’t reach them

• Fresh air steps, like cracking a window

• A clear “all done” notice before they leave

One homeowner I know booked a single bathroom clean first. The crew’s calm pace helped the dog stay settled, so signing up for monthly visits felt easy.

Want a Cleaner Home Without Worry?

A clean home should feel safe for every member of the family, paws included. Choose a service that answers questions clearly, uses gentle products, and follows simple safety steps every time. A quick walk-through before the first visit lets you point out bowls, litter spots, and favorite nap corners. That way, the team avoids surprises and your pet stays relaxed. If you’d like help making your home shine while keeping pets comfortable, Navshine Cleaning Services can walk you through a pet-friendly plan and schedule a visit that fits your routine.