Etihad Airways is one of the leading global airlines, offering premium service and an extensive route network connecting India to the Middle East, Europe, North America, and beyond. In Kerala, the city of Calicut (also known as Kozhikode) has become a significant hub for international travelers, especially those heading to the UAE and Gulf countries. For the convenience of passengers in the region, Etihad Airways operates a dedicated ticket booking office in Calicut, providing personalized services for booking, cancellations, and travel support.

Whether you’re traveling for work, education, or leisure, the Etihad Airways ticket office in Calicut ensures you receive seamless support and quick assistance. The office is well-connected, easy to access, and staffed with trained personnel who can handle a variety of travel-related needs.

Location of the Ticket Booking Office

Etihad Airways maintains two key offices in Calicut to serve different needs:

1. Airport Ticket Office

   • Address: Etihad Airways Office, Calicut International Airport (CCJ), Karipur, Malappuram District, Kerala – 673647

   • Purpose: Ideal for last-minute bookings, flight modifications, or support for passengers traveling the same day.

2. City Booking Office

   • Address: Hyson Heritage Hotel, Bank Road, Kozhikode, Kerala

   • Purpose: Suitable for those planning ahead, making complex itineraries, or requiring support with travel documents and fare class selection.

The city office is conveniently located in the heart of Kozhikode, making it accessible for most residents and business travelers in and around the city.

Contact Information

For any booking-related queries, passengers can reach out via:

• Toll-Free Number (India): 1800‑123‑3901

• Airport Office Phone: 0483 271 2630

It is recommended to contact the office during working hours for faster assistance.

Office Hours

• Monday to Friday: 09:00 AM to 05:00 PM

• Saturday & Sunday: Closed

• Public Holidays: Closed

Both the airport and city booking offices follow similar timings. However, if you're flying on weekends or holidays, the airport counter may still offer limited services depending on flight schedules.

Services Offered at the Ticket Booking Office

The Etihad Airways ticket office in Calicut offers a wide array of services tailored to both individual travelers and groups. Some of the key services include:

1. Flight Bookings and Reservations

You can book tickets to any Etihad destination from the Calicut office. Whether you're flying to Abu Dhabi, New York, London, or Sydney, the staff can assist in finding the best routes and fares.

2. Group and Corporate Bookings

Businesses and families can book multiple tickets and receive customized fare options, flexible terms, and added services.

3. Modifications and Rebooking

If you need to reschedule or change your ticket, the office staff can check fare differences, rebooking policies, and offer alternatives.

4. Ticket Cancellations and Refunds

Assistance is available for processing ticket cancellations, understanding refund timelines, and initiating refund requests.

5. Baggage and Travel Support

For baggage rules, allowances, and lost or delayed baggage queries, the office can guide you through the right procedures.

6. Visa and Transit Information

While visas are not issued directly at the booking office, travelers can get general advice about transit requirements, visa-on-arrival, and documentation for UAE or other destination countries.

7. GST Invoice Assistance

Business travelers can request GST invoices by sharing their GSTIN at the time of booking. If already booked, email the details to the dedicated contact within 48 hours.

Why Visit the Etihad Ticket Booking Office in Calicut?

There are several reasons why travelers choose to visit the physical ticket office:

• Personalized Assistance: Speak with trained staff to get help tailored to your travel situation.

• Language Support: Local language speakers are available for easier communication.

• Clarity on Rules: Get complete clarity on baggage allowances, fare conditions, and visa requirements.

• Flexible Payment Options: Offices may offer additional payment methods compared to online channels.

• Peace of Mind: Especially useful for first-time international travelers or senior citizens who prefer in-person interaction.

Conclusion

The Etihad Airways ticket booking office in Calicut plays a crucial role in assisting international travelers from Kerala. Whether you need to book a flight, adjust your travel plans, or seek help with travel-related services, the Calicut office provides reliable and professional support. With offices at both the airport and the city, passengers have the flexibility to choose a location that best suits their convenience. For quick, in-person service and expert guidance on your travel with Etihad, the Calicut booking office is a trusted and accessible resource.