Air Mauritius Frankfurt Office in Germany: Your Gateway to the Island Paradise

Air Mauritius, the national airline of Mauritius, connects the island nation to destinations across Europe, Asia, Africa, and Australia. With its commitment to quality service and comfort, Air Mauritius has become a preferred airline for travelers heading to the idyllic beaches and vibrant culture of Mauritius. One of its prominent offices in Europe is the Air Mauritius Frankfurt Office in Germany. This article provides an in-depth guide to the Frankfurt office, including its location, services, contact information, and why it’s important for passengers traveling from Germany.

Why Choose Air Mauritius?

Before diving into the specifics of the Frankfurt office, it’s important to understand why travelers opt for Air Mauritius. The airline has built a strong reputation for:

  • Exceptional Service: From check-in to onboard experience, Air Mauritius is known for its friendly and professional staff.

  • Modern Fleet: Air Mauritius operates a modern fleet including Airbus A330 and A350 aircrafts equipped with state-of-the-art facilities.

  • Direct Routes: It offers direct flights between Mauritius and major global destinations, reducing travel time and layovers.

  • Island Hospitality: Passengers enjoy a warm and welcoming atmosphere that reflects the Mauritian culture and hospitality.

Overview of Air Mauritius Frankfurt Office in Germany

The Air Mauritius Frankfurt Office in Germany serves as a central hub for customer support, ticket booking, and flight management for travelers based in Germany and surrounding countries. Frankfurt is one of Europe’s busiest transport hubs, making it a strategic location for the airline.

Location and Address

The office is situated in the heart of Frankfurt, easily accessible by public and private transportation. Although the address may change periodically due to administrative adjustments, travelers can typically find the office in or around the Frankfurt Airport (Flughafen Frankfurt am Main) or central business district.

These hours may vary, especially during holidays or peak travel seasons, so calling ahead is advised.

Services Offered at the Frankfurt Office

The Air Mauritius Frankfurt Office in Germany provides a wide range of services tailored to the needs of its passengers:

1. Flight Booking and Reservation

Customers can book tickets directly at the Frankfurt office. Whether you need a one-way, round-trip, or multi-city booking, the staff can assist in finding the best routes and fares. They can also provide support for group bookings and business travel arrangements.

2. Ticket Changes and Rebooking

In cases where travelers need to change their travel dates or modify an existing reservation, the Frankfurt office can handle such requests promptly. They will guide you on fare differences, rebooking fees, and availability.

3. Baggage Information and Lost Luggage

Passengers can inquire about baggage allowances for both checked and carry-on items. If you’ve lost baggage or encountered issues during travel, the Frankfurt office can coordinate with airport services to assist in retrieval or compensation procedures.

4. Visa and Travel Requirements

Traveling to Mauritius may require a visa depending on your nationality. The staff at the Frankfurt office can provide the latest travel requirements, including COVID-19 regulations, vaccination certificates, and transit information.

5. Special Assistance Services

Passengers with reduced mobility, dietary needs, or other special requirements can get support at the Frankfurt office. Air Mauritius is committed to ensuring a comfortable experience for all its passengers, including those needing medical assistance or traveling with infants.

6. Loyalty Programs – Kestrelflyer

Members of the Kestrelflyer frequent flyer program can manage their membership, redeem miles, and upgrade services by contacting the Frankfurt office. The staff can also guide new customers through the registration process and explain the benefits of joining.

7. Cargo and Freight Services

The Frankfurt office also handles inquiries related to Air Mauritius Cargo services. If you're a business owner or individual looking to ship goods to Mauritius or other destinations, the staff can assist with freight booking, documentation, and logistics support.

How to Contact the Frankfurt Office

To get in touch with the Air Mauritius Frankfurt Office in Germany, customers can use the following methods:

  • Phone: The office usually maintains a dedicated contact number during business hours. This may vary, so check the official Air Mauritius website.

  • Email: For less urgent inquiries, you can contact the office by email.


Tip: It is always recommended to call ahead or book an appointment, especially during busy travel seasons.

Why Frankfurt Is a Key Hub for Air Mauritius

Frankfurt is Germany’s financial capital and one of Europe’s major air traffic centers. The presence of the Air Mauritius office in Frankfurt is not just a matter of convenience—it’s a strategic decision.

  • Connectivity: Frankfurt Airport offers extensive international and domestic connections, making it easier for passengers to transit.

  • Mauritian Community: Germany has a growing Mauritian diaspora and a strong business and tourism relationship with Mauritius.

  • Business Travelers: Frankfurt is home to numerous multinational corporations, making it a vital location for Air Mauritius’ corporate travel clientele.

Travel Tips for Passengers Flying from Germany to Mauritius

If you’re planning to travel from Frankfurt to Mauritius, here are a few tips:

  1. Book Early: Mauritius is a popular year-round destination. Book your tickets early to secure the best prices.

  2. Check Travel Restrictions: Ensure that you meet all visa and health requirements before traveling.

  3. Pack Smart: Mauritius is tropical—bring light clothing, but also check the weather for the season you plan to travel in.

  4. Arrive Early: For international flights, arrive at the airport at least 3 hours before departure.

Final Thoughts

The Air Mauritius Frankfurt Office serves as a vital resource for travelers heading to Mauritius. Whether you’re traveling for leisure, business, or to reconnect with family, the Frankfurt office ensures you have the information and support you need for a seamless journey. With professional staff, a wide range of services, and its convenient location, the Frankfurt office stands as a cornerstone of Air Mauritius’ European operations.

For your next trip to the paradise island of Mauritius, trust Air Mauritius and its Frankfurt team to take care of your travel needs from start to finish.